A: If we haven't built your website, we are unable to add the store to your site for you. You can simply make a separate tab on your main site and link to your custom store. We're here if you have questions on how to do this, so don't be afraid to reach out!
A: Hat embroidery files should no be taller than 2.25".
A: Because we were given the incorrect address and paid to ship out the item, we unfortunately have to you send an invoice to ship out the item a second time. We're billed whenever an item is shipped out, regardless if the item is returned to us or not. Everytime we have to print a new shipping label, we have to pay for it again.
A: We use Flat Rate shipping for everything, and shipping cost will decrease based on the amount of items that are being shipped. Shipping costs are as follows: